What will happen if custom orders are the wrong size?Updated 6 months ago
This is why we are moving to an online ordering system, instead of handwritten double faxed, triple entry measurements. Now the orders are entered by you, emailed directly to you, to our office and manufacturing, and to our data back up. After payment arrangements are made, we will email a verification order to you. In the unlikely case we make a mistake with the dimensions you entered we will replace it ASAP. If the mistake is yours, we will do our best to help you fix the order.