What is the return policy?Updated 6 months ago

We normally charge 20% restocking fee if you miss order. But, as a Preferred Customer we will work with you to ensure a good long term relationship. If the mistake is ours, we will own up to it and make it right. That is our Service Promise. What about damaged deliveries or drivers liability? If products arrive on the job and are damaged, the driver will call it in and/or give written notification. So it is important materials are inspected after delivery, because if it is our fault we take 100% liability and will replace the product ASAP. If we are contacted about damaged product after the driver leaves will do our best to help you with replacement. So please inspect the delivery.